Mozambique – Become the country you are destined to be
by Nuno Rainho, Managing Director at Back Communication, one of the agencies in the FCB Africa network. Nuno has 18 years’ experience in Portugal (at Brandia Central, Publicis, Ivity Brand Corp), Angola (at Grupo Zwela) and in Mozambique (at MKT and Back Communication). Brands he has worked on include Sonae, Vodafone, Galp Energia, Sumol Compal, Fidelidade Seguros, Sonangol, Banco Sol, Ensa, Group Castel (Cuca, Nocal and Eka), Heineken, Moza Banco, and Ronil and more recently at Back Communication brands like Barclays Bank, Global Alliance, Super Bock Moz, AMER, Puma Energy and Western Union.
It is no secret that Mozambique is a country gifted with an abundance of natural resources which include trillions of cubic feet of natural gas in the Rovuma Basin in Mozambique, considerable oil reserves in the Southern part of the country, and holds some of the world’s largest untapped coal deposits. From an outsider’s perspective, the key question is: How can a country so rich below the surface in resources such as oil, gas and other natural resources is – above the surface – one of the poorest countries in the world?
The answer is in the numbers, particularly those pertaining to the economy, and numbers don’t lie. They do, however, tell a complicated story.
While Mozambique’s economy is slowly recovering from years of warfare and health issues, population growth is on a faster track. The combination of the two translates into almost 55% of its 30-million people living below the poverty line, with 90% earning less than $2 a day and only 26% having access to electricity. The country’s poor infrastructure and unskilled labor force is a huge concern for the future development, as well as a major obstacle to overall economic and business growth. The question on everyone’s lips is: How to change this?
Some believe that the country’s natural resource wealth could be used to kickstart the national economy as well as drive it to the next level, since its value is estimated at $39-billion. It is also estimated that only 32% of the population is urban, leaving room for exploration of natural capital, and that the population is young averaging at 17 years of age, which makes available human capital for development of the country. No doubt, the future of the country relies in the education and upliftment of these young generations. Mozambique is a “melting pot” of cultures with its influences going beyond the African borders. Its official language, for instance, is Portuguese, and its major religions are Catholic (28%) and Muslim (18%). But, times are changing, Mozambicans are becoming more and more proud of their African heritage, notwithstanding knowing what is happening around the world. You can see this in the new generation called Afrillennials with their unique approach to life inspired by local knowledge.
And how do brands fit in?
Services dominate the country’s current economy accounting for 43% of GDP (as mentioned, natural resources are plentiful but under-developed). Agriculture is also vital: 32% of GDP and employing 80% of the total workforce, while industry accounts for 25% of GDP bringing up the rear. Within these three broad sectors, manufacturing accounts for 12% of GDP; transport, communications and trade account for 11% each, while mining accounts for 2.5% (but it is growing rapidly).
It stands to reason, then, that the biggest categories of spend therefore come from these sectors. In order of spend they are telecommunications, non-alcoholic beverages, banks and financial services, food and retail with Vodacom, Coca-Cola Sabco, Unilever, Tropigalia and GOtv being the big spenders.
From a brand perspective, marketing communication has been forced to evolve fairly quickly from the one official language to recognize the fact that the population has developed its own peculiar expressions in what many are calling ‘Moçambiquês’. Expressions like ‘maningue’, ‘como anima’, ‘estamos juntos’, ‘mahala’, ‘txilar’ and so many others. I often say that brands are like animals, they constantly need to mark their territory. Otherwise they will lose ground to other alpha brands. With 80% penetration, television is currently the main vehicle brands use to communicate with consumers in Mozambique. This is unlikely to change in the near future but, as Mozambique’s infrastructure is enhanced and digital technologies become more prevalent, I fully expect social media to become much more relevant for the big players within five years. Good brand activation regardless of sector always works in Mozambique, and the out-of-home market is a strong medium. The added value of the latter is that it allows geographical segmentation of the communication and, in a country with low level of literacy and income, works well as long as there’s a strong visual element.
My advice to visitors, especially those coming to Mozambique for business, is to adopt a positive attitude and – instead of the poverty – see opportunity. In the next few years, sectors expected to grow include consumer goods, food & beverages, business-to-business and pharmaceutical & healthcare. On the other hand, technology companies expect flat revenues. As much as the country is rich in natural resources, it is rich in its people who, from the North to the South, never fail to express their joy of living each day. Mozambicans are happy and optimistic. Although the country is presently facing challenges, Mozambicans live each day with great satisfaction and strongly believe that better days will come. They are so creative in so many ways and reinvent themselves to face – with a smile – the obstacles that come their way.
I am an expat who lived most of my life in Portugal and then two years in Angola before coming to Mozambique. Here, I fell in love. With the smile in every answer. With the couples dancing cheek-to-cheek, the taste of the amazing seafood and the vibrant colors of the country. I love my secret romance with the warm Indian Ocean, the upbeat atmosphere of young people dancing the Marrabenta, the taste of my beer and cashew nuts in the afternoon taking in the African sunset, and to the realization that it is possible to find the perfect balance between family and work. Thank you so much, Mozambique. My wish for you is that someone unleashes the power within, so you become the country you are destined to be.